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Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. … When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.

Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’srequirements are met. Principles of Marketing: Help and Review / Business Courses.

Home Delivery

Delivery is the process of transporting goods from a source location to a predefined destination. There are different delivery types.

Customer Service

Cash on delivery (COD), sometimes called collect on delivery, is the sale of goods by mail order where payment is made on delivery rather than in advance

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